Customer Success Management: The new imperative in sales for recurring revenue?
نویسندگان
چکیده
Customer Success Management is the next evolution in complex sales that drives growth. Moreover, a modern holistic philosophy and part of professional customer experience management strategy. The following conceptual paper discusses fundamental thoughts based on value-based selling, success focus, clear view perspective beyond selling will gain importance future.
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ژورنال
عنوان ژورنال: International journal of business and applied social science
سال: 2022
ISSN: ['2469-6501']
DOI: https://doi.org/10.33642/ijbass.v8n10p2